Privacy Policy

Last updated: January 2026

Introduction

Pet Store Mania, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website petstoremania.app or make purchases from us.

Please read this Privacy Policy carefully. By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Place an order for products
  • Subscribe to our newsletter
  • Fill out a contact or inquiry form
  • Contact our customer service team
  • Participate in promotions or surveys

The personal information we may collect includes:

  • Name (first and last name)
  • Email address
  • Phone number
  • Mailing address (billing and shipping)
  • Payment information (processed securely by third-party payment processors)
  • Order history and preferences
  • Communications with our customer service team

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type and identifiers
  • Pages visited and time spent on each page
  • Referring website address
  • Click-through data and interaction patterns
  • Date and time of visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our website. For detailed information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing and Fulfillment

  • Process and fulfill your orders
  • Send order confirmations and shipping notifications
  • Handle returns, exchanges, and refunds
  • Communicate about your order status

Customer Service

  • Respond to your inquiries and requests
  • Provide customer support
  • Resolve issues and complaints

Marketing and Communications

  • Send promotional emails (with your consent)
  • Personalize your experience on our website
  • Display relevant products and offers

Website Improvement

  • Analyze website usage and performance
  • Improve our products and services
  • Develop new features and functionality

Legal and Security

  • Comply with legal obligations
  • Prevent fraud and unauthorized transactions
  • Protect our rights and the safety of others

Who Has Access to Your Information

Internal Access

Our employees and contractors have access to your personal information only as necessary to perform their job functions, such as processing orders, providing customer service, or maintaining our website.

Third-Party Service Providers

We share your information with third-party service providers who help us operate our business:

  • Payment Processors: To process your payments securely
  • Shipping Carriers: To deliver your orders to your address
  • Dropshipping Suppliers: To fulfill orders for certain products
  • Email Service Providers: To send transactional and marketing emails
  • Analytics Providers: To analyze website usage
  • Cloud Hosting Providers: To host our website and data

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Marketplace Platforms

When you purchase through our listings on Amazon, eBay, or Walmart Marketplace, those platforms collect and process your transaction information according to their own privacy policies. We receive order details necessary to fulfill your purchase.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Your Rights and Choices

Access and Portability

You have the right to request a copy of the personal information we hold about you. To make such a request, please contact us at about@petstoremania.app.

Correction

You may request that we correct inaccurate or incomplete personal information. You can update your account information through your account settings or by contacting us.

Deletion

You may request that we delete your personal information. We will comply with such requests unless we are required to retain the information for legal or legitimate business purposes. To request deletion, contact us at about@petstoremania.app.

Opt-Out of Marketing

You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

Cookies

You can manage your cookie preferences through our Cookie Consent Banner or your browser settings. See our Cookie Policy for more information.

Do Not Track

Our website may not respond to "Do Not Track" signals from your browser. Please use the Cookie Consent Banner to manage tracking preferences.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

Data Security

We implement reasonable security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure data storage systems
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

If you are accessing our website from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to such transfers.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to equal service and price

We do not sell personal information. To exercise your CCPA rights, contact us at about@petstoremania.app.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website with an updated "Last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: