Terms of Service

Last updated: January 2026

Acceptance of Terms

Welcome to Pet Store Mania. By accessing or using our website at petstoremania.app (the "Site") and any services offered through the Site (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

These Terms constitute a legally binding agreement between you and Pet Store Mania, LLC ("Company," "we," "our," or "us"), a Florida limited liability company.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

Description of Service

Pet Store Mania provides an online platform for purchasing pet supplies, including but not limited to:

  • Pet food for dogs, cats, and other animals
  • Pet toys and enrichment products
  • Bedding, beds, and comfort items
  • Leashes, collars, harnesses, and walking accessories
  • Grooming supplies and tools
  • Travel and safety products
  • General pet accessories

We operate primarily through our e-commerce website and through third-party marketplace platforms including Amazon, eBay, and Walmart Marketplace. Some products are fulfilled directly by us, while others are fulfilled through dropshipping arrangements with third-party suppliers.

Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age or have parental or guardian consent to use our Services
  • You have the legal capacity to enter into a binding agreement
  • You are not prohibited from using the Services under applicable law
  • All information you provide is accurate and complete
  • You will comply with these Terms and all applicable laws and regulations

If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

User Responsibilities

As a user of our Services, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Maintain the confidentiality of your account credentials
  • Promptly notify us of any unauthorized use of your account
  • Accept responsibility for all activities under your account
  • Use our Services only for lawful purposes
  • Comply with all applicable laws and regulations
  • Pay for all orders you place through our Services

Prohibited Uses

You may not use our Services:

  • For any unlawful purpose or to facilitate illegal activities
  • To violate any applicable law or regulation
  • To infringe on the intellectual property rights of others
  • To distribute spam, malware, or other harmful content
  • To attempt to gain unauthorized access to our systems
  • To interfere with or disrupt the operation of the Site
  • To collect information about other users without consent
  • To engage in fraud, including using stolen payment information
  • To create false accounts or misrepresent your identity
  • To engage in price manipulation or other unfair practices

Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, software, and the compilation of all content, is the property of Pet Store Mania, LLC or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, or distribute any content without our express written permission
  • Use our trademarks or branding without authorization
  • Modify, translate, or create derivative works based on our content
  • Use our content for commercial purposes without a license
  • Remove any proprietary notices from our content

Product images and descriptions may be provided by our suppliers and are used with permission. All third-party trademarks remain the property of their respective owners.

Products and Pricing

Product Descriptions

We strive to provide accurate descriptions and images of all products. However, we do not warrant that descriptions are error-free. Colors may appear differently on your screen due to monitor settings. Product packaging may differ from images shown.

Pricing

All prices are displayed in US dollars and are subject to change without notice. Prices do not include shipping costs, which are calculated at checkout based on your location and order size.

Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If a product you ordered becomes unavailable, we will notify you and offer alternatives or a full refund.

Orders and Payment

Placing Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. We may cancel orders that appear fraudulent, violate these Terms, or are for products that are unavailable.

Payment

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is processed securely by third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method.

Billing

Your credit card will be charged at the time of purchase for the order total, including shipping and any applicable taxes. If your order is cancelled, we will issue a full refund to your original payment method.

Shipping and Delivery

Shipping times and costs vary based on your location and the products ordered. Estimated delivery times are provided at checkout and are not guaranteed.

For dropshipped products, items may ship directly from our suppliers. Shipping carriers and methods may vary. You will receive tracking information once your order ships.

Risk of loss and title for items pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers or events beyond our control.

Returns and Refunds

We want you to be satisfied with your purchase. Please review our return policy:

  • Products may be returned within 30 days of delivery for most items
  • Items must be unused, in original packaging, and in resaleable condition
  • Some products (e.g., opened food, personalized items) may not be returnable
  • To initiate a return, contact us at about@petstoremania.app

Refunds are processed within 7-10 business days after we receive and inspect the returned item. Shipping costs for returns may be the customer's responsibility unless the return is due to our error.

Disclaimer of Warranties

THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF CONTENT

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee the effectiveness or safety of any products sold.

Pet Health Disclaimer: Products sold on this Site are not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed veterinarian before making changes to your pet's diet, supplements, or care routine.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PET STORE MANIA, LLC, OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, DATA, OR GOODWILL
  • ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS
  • ANY DAMAGES ARISING FROM THE ACTIONS OF THIRD-PARTY SUPPLIERS OR CARRIERS

Our total liability for any claim arising from or related to the Services shall not exceed the amount you paid for the product or service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Third-Party Services and Links

Our Site may contain links to third-party websites and services, including marketplace platforms where we sell products. We are not responsible for the content, accuracy, or practices of third-party sites.

When you purchase through third-party marketplaces (Amazon, eBay, Walmart), their terms and conditions apply to your transaction. We recommend reviewing their policies before making purchases.

Indemnification

You agree to indemnify and hold harmless Pet Store Mania, LLC and our officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any applicable law
  • Your infringement of any third-party rights

Termination

We may terminate or suspend your access to the Services at any time, without notice or liability, for any reason, including:

  • Violation of these Terms
  • Conduct we deem harmful to other users or our business
  • Extended periods of inactivity
  • Requests by law enforcement

Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination shall remain in effect.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Broward County, Florida.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Dispute Resolution

Before filing a lawsuit, you agree to attempt to resolve any dispute informally by contacting us at about@petstoremania.app. If we cannot resolve the dispute within 30 days, either party may pursue legal remedies.

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Pet Store Mania, LLC regarding your use of the Services and supersede any prior agreements.

Contact Information

For questions about these Terms, please contact us: